Tatiana Nova

TATIANA NOVA | Senior Office Coordinator

As Senior Office Coordinator with Dixon Advisory, Tatiana manages incoming calls, greets and directs visitors, provides outstanding customer service to clients and manages office supplies—all while providing administrative support to Dixon teammates. She also delegates regular daily tasks to fellow Office Coordinators and is in charge of training new front desk hires. Most impressively, Tatiana worked tirelessly on an intensive project with the Field Services Management team reorganizing and managing over 4,000 property keys. This project should have taken more than a year to complete, but with dedication and motivation, Tatiana finished in just three months.

“I enjoy ensuring everyone has a pleasant experience at the reception desk. I’ve done my job if I’ve made people feel welcome and let them know I’m here to help with anything.”

Tatiana developed her expertise from working at E. Waters & Associates as a receptionist, P.C., Claim It! as a brand ambassador, and the SUNY Morrisville as an office assistant. Working as a brand ambassador, receptionist and office assistant helped Tatiana develop great customer service skills, become an excellent multi-tasker, quickly solve problems and handle work under pressure.